Safe Text Messaging

Text messaging is a common form of communication today for both personal and professional exchanges. Like emails, text messages present both benefits and risks.

Risks include lack of permanency (when a record is needed), auto-complete (potentially resulting in errors), replying to group messages (when only one addressee is intended), emotion (when not appropriate), confidentiality, privacy and malicious messages (SMS phishing- smishing). It is important for attorneys to be constantly aware of these risks, every time they’re texting. Think before you hit send.

For more information, see this article.

These tips are courtesy of the ACBA Legal Technology and e-Discovery Committee, the March, 2024 OUCH! Newsletter (a free monthly security awareness newsletter published by the SANS Institute).